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1  Advertising and Marketing / Advertising and Marketing / Re: Commerical Accounts on: October 09, 2013, 05:03:59 AM
We've secured a large county job where we have 14 trailheads twice a week!

We've also secured a large apartment complex (300) units! This has us too pooped to scoop!

What I have noticed is that people hire us when there is a complaint(s). Poop on the ground is not problem enough. Poop on shoe tracked in house is.

I'm currently working on a new strategy for larger commercial clients, how do I get people to complain?

I've left door hangers on doors. This has generated two manager calls to our office and request for proposal.

I'm thinking of changing my marketing message on some material to reflect this. Just some thoughts at 5am.

Happy Scooping!

Mike
2  General Category / General Discussion / Re: People still don't know... on: September 30, 2013, 04:42:33 AM
I'm in SF Bay area and see celebs from time to time.

At the gas station and Robin Williams looks at me and says "That's a shittty job"  I look back and said, "No, it's a shittty business"  made him laugh.

3  General Category / General Discussion / Re: How many yards can you scoop? on: September 30, 2013, 04:38:55 AM
I've got about 125 yards each week I scoop. I've tried to hire someone but it just hasn't worked for me.

What I have found (and seems to help), is hire someone to hang flyers on doors.

Pushing the biz forward is more important than service ( highly important too ), to me.

4  General Category / General Discussion / Selling Scooper Business on: August 28, 2013, 07:20:59 AM
Hey Gang,
I've contacted some locals too, but I thought I would throw it here as well, never know.

I'm selling my scooping business that includes 90 Regular clients, 1 Truck, 1 kickass #1 Ranked Website ( google San Rafael Pet Waste Removal )

It gross's about $6500 per month and has 3 commercial clients  ( one for $650 pm on contract ).

This is in Northern California, Marin and Sonoma County.

Asking $120k.

Email or call if you have questions.

Best,

Mike Osterman
www.scoopguy.com
info@scoopguy.com
415-595-5762
5  Starting Up / Starting Up / Re: New Startup, Questions for the Pros on: March 24, 2013, 09:41:34 PM
Telling people I pick up poop was the hardest part for me.
 
Your second and third questions aren't really all that important to being successful in this arena.

#1 piece of advice? Tell friggin everyone what you do..sit back and wait for the questions.

Oh and answer your phone when it rings...no voicemail.

Best,

Mike Osterman
President, Scoops of Marin
Pet Waste Removal Service.

www.scoopguy.com

6  General Category / General Discussion / Re: Getting Over The Stigma on: March 24, 2013, 08:14:51 PM
I wish I had this biz in High School. I had legitimate S.Hitty Jobs. You know how well I'dve done? I could've easily had 2k per month living at my folks place. One hot car and twice as many girls as...ok, well lets not get carried away here, picking up poop won't get you laid. But hey, the next company you build, might.

Here's to you dude... go gettem and don't worry about what people say. Your the master of your domain.
7  General Category / General Discussion / Re: credit card processing on: March 24, 2013, 08:06:57 PM
I have a resource if you need a low cost credit card processor. Beats the pants off square.
email me privately if you interested.

Mike Osterman
President, Scoops of Marin
Pet Waste Removal Service

www.scoopguy.com
8  Advertising and Marketing / Advertising and Marketing / Re: Commerical Accounts on: February 13, 2013, 08:34:01 PM
Won the contract!

Took forever to hear back from them but I got the approval today. $75.00 per cleaning ( weekly ). Hot diggitty!

300 units, took 30 minutes to pace the property.

Keep it up folks, lots of opportunity.

Mike Osterman
President, Scoops of Marin
www.scoopguy.com

9  Office Procedures, Scheduling, Routing / Office Procedures, Scheduling, Routing / Re: Client hasn't paid in 18 months. on: February 05, 2013, 09:03:00 AM
Using QB. Honestly I don't know how he slipped through the cracks. He quit, started back up, new cc, old cc, etc.


Typical, operator error.

Mike Osterman
President, Scoops of Marin
www.scoopguy.com
10  Advertising and Marketing / Advertising and Marketing / Re: Bandit signs, or Snipe signs on: February 04, 2013, 06:42:16 AM
Have you actually been fined? I've only heard about it and I know there is a code written. The signs I lost to the city I could have got back it if I wanted to pay the fine.

This goes back to my point. Just use a virtual number and off you go. For me, I don't expect someone to call off my sign. Rather the signs create awareness of my service. You could also put them on private property which, depending on occupancy of the property, would be fair game.

We also don't have the abuse of signs that some cities deal with, so it may be moot.

Mike Osterman
President, Scoops of Marin
www.scoopguy.com
11  Office Procedures, Scheduling, Routing / Office Procedures, Scheduling, Routing / Re: Client hasn't paid in 18 months. on: February 03, 2013, 09:31:36 AM
Thanks scoopers, I appreciate your feedback.

I decided to use this as learning experience. It's my fault and grossly unprofessional.

But this is good. I'm building systems to help manage my business. For years I've been a DIY guy. I realized that my time is way more valuable working on the business than in it. So I'm patching up the deck, getting this vessel sturdy for the long voyage.

Thanks,

Mike Osterman
President, Scoops of Marin
www.scoopguy.com
12  Office Procedures, Scheduling, Routing / Office Procedures, Scheduling, Routing / Client hasn't paid in 18 months. on: February 02, 2013, 03:29:48 PM
I've neglected to charge my client for 18 months? WTF?

I've fired clients for less than 2 months of non-payment.

How did this happen? I don't pay attention to details ( my new bookkeeper caught it ). He's on a credit card payment which I neglected to activate.

Do I ask him for all $1100? Hope for half?

Or is this an $1100 educational moment?

WWUDOO?

Mike Osterman
knucklehead, Scoops of Marin
www.scoopguy.com


13  Advertising and Marketing / Advertising and Marketing / Re: Blog on: January 31, 2013, 09:36:46 PM
It's extremely helpful to help rank in other fields such as pet sitting, dog walking, or in other towns that you do business in. You can write about what people are looking for and relate it back to your business.

For me I update it every few months, if your in a more competitive area. You could also do video blogs as video ranks well. The bottom line is that the more you update, the more relevant you will be in the eyes of the search engines. This rewards you by ranking your blog higher than your non blogging competitor.

Best,

Mike Osterman
President, Scoops of Marin
www.scoopguy.com
14  Advertising and Marketing / Advertising and Marketing / Re: Commerical Accounts on: January 29, 2013, 08:18:14 AM
I have one regular commercial and am trying to get several more. It's actually a focus for us this year.

I agree with Yard Dogs. It's worth much more than one two or three clients. In fact I'm hoping to hear back from a few apartments that would be a HUGE boost to our bottom line. Just one alone would be worth 7 regular residential clients.

We're focusing on Apartments and HOA's. The one we service now is a wheelchair community. The one's I'm courting are high end apartments with all kinds of fancy !@#$, door side garbage service cleaned daily etc.... They don't pick up pooh though.

One other that we get from time to time is a one-time clean up ( quarterly ). That is pretty easy to handle.

Best,
Mike Osterman
President, Scoops of Marin
www.scoopguy.com

15  Advertising and Marketing / Advertising and Marketing / Re: Another Facebook page craving attention.. on: January 29, 2013, 07:57:31 AM
I'm slow to the game. But I'll take a "like" if you got it in ya!.

https://www.facebook.com/MarinPetWasteRemoval#

Thanks scoopers,

Mike Osterman
President, Scoops of Marin
www.scoopguy.com
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