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1  Advertising and Marketing / Advertising and Marketing / Re: 2014 Small Business of the Year Award on: December 19, 2014, 06:48:30 AM
Nice Work Cheresee!

I'm happy for your success. It's great to see!

2  Advertising and Marketing / Advertising and Marketing / Whistle Why We Work on: September 03, 2014, 04:56:25 AM
I tend to talk the dogs and whistle when I walk into a yard.

This usually sets off any OTHER dogs in the common area.

They get door hangers.
3  General Category / General Discussion / Re: Pet Waste Removal or Pooper Scooper? on: September 03, 2014, 04:54:23 AM
Pet Waste Removal Service
4  General Category / General Discussion / Re: life cycle of the poop business on: September 03, 2014, 04:52:56 AM
Hey Scoopers!

Good post. I'm really going through a growth/burnout/gotta get to the next level phase. I'm at 100 clients and working non-stop almost been a decade.. I really want to continue my growth so I can quit the scooping. I've tried to sell it but it's the most reliable income I've had and I need to keep it.

I really want to continue my growth so I can quit scooping.

There is no one pushing ANY BUSINESS BALL FORWARD ( 1-2 other scoopers who are not advertising either ). This is the biggest problem I have.

I'm preparing for my biggest battle of this business yet. I'm going FED EX.

I figure I can put trucks and vans and trailers in every town in my service area. It's the best bang for my/our bucks.

The clients are there...I see so many scooper succeed, I too will not scoop someday....

I really want to continue my growth so I can quit scooping.

5  Advertising and Marketing / Advertising and Marketing / Re: Commerical Accounts on: October 09, 2013, 05:03:59 AM
We've secured a large county job where we have 14 trailheads twice a week!

We've also secured a large apartment complex (300) units! This has us too pooped to scoop!

What I have noticed is that people hire us when there is a complaint(s). Poop on the ground is not problem enough. Poop on shoe tracked in house is.

I'm currently working on a new strategy for larger commercial clients, how do I get people to complain?

I've left door hangers on doors. This has generated two manager calls to our office and request for proposal.

I'm thinking of changing my marketing message on some material to reflect this. Just some thoughts at 5am.

Happy Scooping!

6  General Category / General Discussion / Re: People still don't know... on: September 30, 2013, 04:42:33 AM
I'm in SF Bay area and see celebs from time to time.

At the gas station and Robin Williams looks at me and says "That's a shittty job"  I look back and said, "No, it's a shittty business"  made him laugh.

7  General Category / General Discussion / Re: How many yards can you scoop? on: September 30, 2013, 04:38:55 AM
I've got about 125 yards each week I scoop. I've tried to hire someone but it just hasn't worked for me.

What I have found (and seems to help), is hire someone to hang flyers on doors.

Pushing the biz forward is more important than service ( highly important too ), to me.

8  General Category / General Discussion / Selling Scooper Business on: August 28, 2013, 07:20:59 AM
Hey Gang,
I've contacted some locals too, but I thought I would throw it here as well, never know.

I'm selling my scooping business that includes 90 Regular clients, 1 Truck, 1 kickass #1 Ranked Website ( google San Rafael Pet Waste Removal )

It gross's about $6500 per month and has 3 commercial clients  ( one for $650 pm on contract ).

This is in Northern California, Marin and Sonoma County.

Asking $120k.

Email or call if you have questions.


Mike Osterman
9  Starting Up / Starting Up / Re: New Startup, Questions for the Pros on: March 24, 2013, 09:41:34 PM
Telling people I pick up poop was the hardest part for me.
Your second and third questions aren't really all that important to being successful in this arena.

#1 piece of advice? Tell friggin everyone what you do..sit back and wait for the questions.

Oh and answer your phone when it voicemail.


Mike Osterman
President, Scoops of Marin
Pet Waste Removal Service.

10  General Category / General Discussion / Re: Getting Over The Stigma on: March 24, 2013, 08:14:51 PM
I wish I had this biz in High School. I had legitimate S.Hitty Jobs. You know how well I'dve done? I could've easily had 2k per month living at my folks place. One hot car and twice as many girls as...ok, well lets not get carried away here, picking up poop won't get you laid. But hey, the next company you build, might.

Here's to you dude... go gettem and don't worry about what people say. Your the master of your domain.
11  General Category / General Discussion / Re: credit card processing on: March 24, 2013, 08:06:57 PM
I have a resource if you need a low cost credit card processor. Beats the pants off square.
email me privately if you interested.

Mike Osterman
President, Scoops of Marin
Pet Waste Removal Service
12  Advertising and Marketing / Advertising and Marketing / Re: Commerical Accounts on: February 13, 2013, 08:34:01 PM
Won the contract!

Took forever to hear back from them but I got the approval today. $75.00 per cleaning ( weekly ). Hot diggitty!

300 units, took 30 minutes to pace the property.

Keep it up folks, lots of opportunity.

Mike Osterman
President, Scoops of Marin

13  Office Procedures, Scheduling, Routing / Office Procedures, Scheduling, Routing / Re: Client hasn't paid in 18 months. on: February 05, 2013, 09:03:00 AM
Using QB. Honestly I don't know how he slipped through the cracks. He quit, started back up, new cc, old cc, etc.

Typical, operator error.

Mike Osterman
President, Scoops of Marin
14  Advertising and Marketing / Advertising and Marketing / Re: Bandit signs, or Snipe signs on: February 04, 2013, 06:42:16 AM
Have you actually been fined? I've only heard about it and I know there is a code written. The signs I lost to the city I could have got back it if I wanted to pay the fine.

This goes back to my point. Just use a virtual number and off you go. For me, I don't expect someone to call off my sign. Rather the signs create awareness of my service. You could also put them on private property which, depending on occupancy of the property, would be fair game.

We also don't have the abuse of signs that some cities deal with, so it may be moot.

Mike Osterman
President, Scoops of Marin
15  Office Procedures, Scheduling, Routing / Office Procedures, Scheduling, Routing / Re: Client hasn't paid in 18 months. on: February 03, 2013, 09:31:36 AM
Thanks scoopers, I appreciate your feedback.

I decided to use this as learning experience. It's my fault and grossly unprofessional.

But this is good. I'm building systems to help manage my business. For years I've been a DIY guy. I realized that my time is way more valuable working on the business than in it. So I'm patching up the deck, getting this vessel sturdy for the long voyage.


Mike Osterman
President, Scoops of Marin
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